--- Log opened Mon Nov 21 00:00:42 2011
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17:50 < missgrace4> Hi I have followed the instructions to the letter to get the correct driver to install for my ipod classic 120gb. However, I always get an error message when I run ipod bootstrap that says that there is no ipod in dfu mode connected. Really can't figure out where I am going wrong. Would appreciate any help. Also please spell it out for me as I'm a noob. :P
17:59 < Farthen> missgrace4: are you on windows or on linux?
17:59 < missgrace4> hi. :) windows
17:59 < Farthen> you don't want to use itunes?
17:59 < Farthen> it is much easier
18:00 < Farthen> installing the drivers on windows is a pain, especially on 64 bit windows
18:01 < Farthen> if you don't want itunes you can install it, install emcore and uninstall it again. it is still easier than using the libusb drivers
18:02 < missgrace4> I tried using itunes on my main computer but something went wrong with that too...not sure if it's my device tbh
18:02 < missgrace4> I might try again though if it's easier
18:02 < Farthen> does your device boot normally into the firmware?
18:02 < user890104> or you can extract the AppleMobileSupport.msi (or something like that) and install only that
18:03 < missgrace4> @farthen: not sure what you mean...when I switch it on it boots emcore fine just not rockbox database and my device is not recognised by windows
18:03 < [7]> ideally just install the driver itself, not the rest of mobile device support
18:03 < [7]> that helps avoid interference from this apple mobile device service thing
18:03 < [7]> oh, so you actually managed to install rockbox?
18:04 < Farthen> missgrace4: it boots emcore?  how did you install it in the first place then?
18:04 < missgrace4> @user890104: I wouldn't know where to find just that driver
18:04 < Farthen> and what do you want to achieve?
18:04 < [7]> or at least emcore? then the driver part must have worked
18:05 < [7]> Farthen, user890104: he probably means the emCORE debugger driver
18:05 < missgrace4> with great difficulty, this was ages ago when the device was recognised but the second part of the installation never worked so someone advised me to try reinstalling the drivers. I take it I was wrong to do this?
18:05 < [7]> well, if emcore is installed, you don't need to care about drivers
18:06 < missgrace4> ok so I guess my aim is to get it so that i can actually put music on the thing, and I can't seem to do that if it's not recognised by windows, hence the need for emcore debugger
18:06 < [7]> power on your ipod and try to boot rockbox. what exactly happens?
18:10 < missgrace4> i get an error message saying "loading rockbox, ipod failed. trying fallback image"
18:11 < [7]> but loading the fallback image does work?
18:11 < [7]> if you're still in the middle of the installation process that message is normal
18:12 < missgrace4> i get a list of options, for example, Files/Database/Resume Playback (not sure if thats what you mean?)
18:12 < [7]> well yeah, that's rockbox
18:12 < [7]> now connect the ipod to your pc and extract the rockbox-current.zip file
18:12 < [7]> er, rockbox-ipodclassic.zip, or whatever it's called
18:13 < missgrace4> I got to the middle nd I tried to continue but for some unknown reason the second part kept failing. I'm sorry I am so new to all of this-just trying to fix my broken ipod and I'm a bit out of my depth 
18:13 < [7]> so what exactly is going wrong?
18:14 < missgrace4> I dont have this file anymore as my pc wouldn't recognise that there was anything there
18:14 < [7]> well, then download it again?
18:14 < missgrace4> I would follow the steps and then I would just get an error saying that the target device could not be found (or something similar)
18:15 < [7]> everything from that stage on is just copying files around, so i don't think there can be such a message
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18:18 < MCMXCIX> Is anyone about?
18:18 < missgrace4> I don't remember where I got the file from initially as this was a couple of months ago now and I have just come back to it. I know it seems strange but it recognised it until I installed rockbox, then once I attempted to install the database (second part) my pc just wouldn't recognise it.
18:19 < [7]> yes#
18:19 < [7]> which database?
18:19 < [7]> you meant installing rockbox?
18:21 < missgrace4> I got to the stage where I think rockbox was there but it didn't have the capacity to store songs if that helps
18:22 < MCMXCIX> Im having a few problems installing the driver on my pc, everytime i try to do it i get that windows has encountered a problem installing the driver software..says the parameters aer incorrect..
18:22 < missgrace4> I got that at first but then it installed but said it might have problems running on my device
18:23 < MCMXCIX> i cant even get it to install...tried it about 20 times lol...
18:23 < user890104> MCMXCIX: windows 7 x64?
18:23 < MCMXCIX> yes
18:23 < user890104> it's a known one
18:24 < MCMXCIX> so am i screwed then
18:24 < user890104> well i have some drivers that work on this one
18:24 < missgrace4> does anyone know why I've got rockbox but can't get it to allow me to add music or be recognised by my pc please?
18:25 < MCMXCIX> imma n00b :P sorries
18:25 < missgrace4> me too
18:25 < user890104> missgrace4: because there's a bug in rockbox, which prevents the ipod from being shown as a disk drive
18:26 < user890104> there's another installation file that seems to fix that
18:26 < MCMXCIX> what driver would i need then user890104?
18:26 < user890104> if you install it instead of the one you have, it should work
18:26 < missgrace4> I see, ooh great. Do you know where I can find it please?/what it's called?
18:26 < user890104> MCMXCIX: i'll give you a link in a minute
18:27 < MCMXCIX> cheers
18:27 < user890104> missgrace4: redo the installation, but this time use http://files.freemyipod.org/tmp/installer-ipodclassic-usbfixcandidate.ubi
18:28 < user890104> when it shows the small white screen in the center of the ipod's screen
18:28 < user890104> then copy this .ubi file and proceed as usual
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18:30 < missgrace4> thanks. Could you please also give me a copy of the link to the install instructions please? (sorry total noob can't find them anymore)
18:31 < user890104> missgrace4: there's a link on the www.freemyipod.org main page
18:31 < user890104> MCMXCIX: http://www.datafilehost.com/download-9350f608.html
18:32 < missgrace4> many thanks. :) I'll let you know how it goes
18:32 < MCMXCIX> thanks mate
18:32 < user890104> missgrace4: also use this rockbox archive in the last step: http://files.freemyipod.org/tmp/rockbox-ipodclassic-usbfixcandidate.zip
18:33 < user890104> MCMXCIX: if it doesn't work, please restart your computer, and keep pressing F8 until a windows boot menu appears
18:34 < user890104> then select More options (or something like that)
18:34 < user890104> and then Disable driver signature enforcement
18:34 < MCMXCIX> well it worked but now the bootstrap wont work
18:35 < user890104> what does it show?
18:36 < MCMXCIX> well it tells me that no ipod in dfu mode
18:37 < MCMXCIX> but if i go to my devices it shows that its in there
18:37 < user890104> open device manager, double-click the ipod and go to the last tab
18:38 < user890104> the Hardware IDs
18:38 < MCMXCIX> ok
18:39 < MCMXCIX> those?
18:39 < MCMXCIX> USB\VID_05AC&PID_1223&REV_0001 and USB\VID_05AC&PID_1223 
18:39 < user890104> yes
18:39 < user890104> they look fine
18:39 < user890104> run the bootstrap with administrator privileges
18:40 < user890104> or try reinstalling the driver
18:40 < MCMXCIX> ok well it didnt work in admin
18:41 < user890104> ask [7] then
18:41 < user890104> since i just pinged him, he should answer soon
18:42 < MCMXCIX> alright, thanks again
18:45 < MCMXCIX> was that driver you sent me good for the ipod classic?
18:45 < MCMXCIX> im guessing it was since it worked
18:52 < user890104> MCMXCIX: it is for nearly everything our project supports
18:52 < user890104> and there are some extra entries
18:52 < user890104> but it doesn't matter
18:54 < MCMXCIX> wonder why it doesnt find it
18:54 < MCMXCIX> No ipod classic in DFU mode found :(
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19:19 < MCMXCIX> [7] you around mate?
19:27 < MCMXCIX> never mind i got it to work out it seems
19:27 < MCMXCIX> cheers again user890104 for everything
19:29 < missgrace4> Hi user890104 I tried what you suggested and got right to the last step when I received an error message saying that the drive was not accessible and was not a recognised file system. :( I don''t suppose you know where I am going wrong please?
19:33 < user890104> MCMXCIX: how did you fix it?
19:34 < user890104> missgrace4: please wait and don't try anything until someone else has a better suggestion. if you don't want to wait, restore your ipod with itunes and continue using it with apple's firmware as usual
19:34 < MCMXCIX> well i used the bootstrap that didnt have itunes installed which i didnt so i figured what if i go back and add that i do have itunes and it worked
19:35 < missgrace4> it won't work at all with itunes just keeps trying to restore and failing which is why I initially tried rockbox
19:36 < user890104> missgrace4: enter DFU mode (by connecting to usb and holding menu+select for 12 seconds without releasing the buttons no matter it shows on the screen)
19:36 < user890104> (you can even count the seconds if this helps to get the right timing)
19:36 < missgrace4> ok done it
19:36 < user890104> then the screen will go black, and itunes would be happy to restore it
19:37 < user890104> just let it do its thing
19:39 < MCMXCIX> one more thing lol... where do i add my tunes too :P
19:39 < user890104> MCMXCIX: wherever you link, for example create a folder Music in the ipod
19:40 < user890104> rockbox will find it and add it to its db
19:40 < user890104> you can basicly use it as a portable hard disk
19:40 < MCMXCIX> ok cool
19:40 < user890104> but please don't put your music in /.rockbox
19:40 < user890104> anywhere else is fine
19:40 < MCMXCIX> ahhh ok
19:40 < MCMXCIX> :p
19:41 < MCMXCIX> then just add folders to the music folder or single files?
19:41 < user890104> doesn't matter, but you might want to keep your music organized in some way
19:42 < user890104> rockbox will find them no matter if there are folders or not
19:42 < MCMXCIX> so lets say that i have my main music folder, then sub-folder Dubstep, sub-folder DNB and so on?
19:42 < user890104> yeah, that's fine
19:42 < MCMXCIX> ok cool
19:42 < user890104> it's fine with more subfolders inside these, too
19:43 < user890104> as much as you like :)
19:43 < MCMXCIX> right
19:45 < missgrace4> the ipod could not be restored unknown error 1439
19:45 < missgrace4> :(
19:47 < user890104> http://support.apple.com/kb/ts1372
19:48 < missgrace4> I have previously tried all the steps mentioned on this link before attempting to install rockbox with no succes
19:49 < missgrace4> *success
19:49 < missgrace4> not sure what else to try?
19:50 < missgrace4> I'm quite sure that it would be cheaper to buy a new one than get it professionally fixed so I don't have anything to lose really, so any suggestions would be appreciated
19:54 < user890104> ah, so the ipod is broken in some way? better wait for [7] then, he can bring ipods back from death :)
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19:58 < alien__> Hello, got some weird problem. The update database does not work anymore. I regularly install the latest daily build. Got the problem with several of them.
19:59 < alien__> Actually, it goes from 0 to 82% in no time, after that nothing happens. Anyone else seen this problem?
20:00 < missgrace4> thanks for all your help anyway user890104, I will wait for [7] and hope that they can save my busted ipod. :D
20:01 < user890104> alien__: can you clear it (boot menu -> tools -> clear rockbox db), and then start rockbox again, then reinitialize it?
20:02 < alien__> k, initialising....
20:03 < alien__> this will take some time i guess?
20:04 < user890104> yeah, it should do it in the background
20:04 < user890104> if it fails, you can ask at #rockbox
20:04 < alien__> It now says Building database... 11317 found (PREV to return)
20:04 < user890104> there are people who know more about the rockbox database than me there
20:04 < alien__> But it does not seem to be in the bakground
20:04 < alien__> :-)
20:05 < alien__> got a backup of everything, so it's worth to try
20:06 < alien__> The problem stays
20:06 < alien__> progress is at 87% (way to fast), and not changing
20:07 < user890104> ok then stop it or restart the ipod
20:07 < user890104> then go to Debug -> metadata log
20:07 < user890104> then redo the initialization again
20:07 < user890104> when it stops wait for a while and stop it again (rebooting the ipod if it doesn't respond)
20:07 < user890104> then theck the metadata log, it should show the last song that was parsed successfully
20:08 < user890104> so there must be something wrong in the ID3 tags of the next one
20:21  * [7] will be back in a couple of minutes
20:27 < [7]> missgrace4: my suspicion would be that your hard drive has bad sectors
20:28 < [7]> you might want to boot diagmode and check the hdd smart data
20:28 < missgrace4> oh no. I did this and it got to a certain point and would progress no further
20:29 < [7]> user890104: do you have a diagmode ubi handy?
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20:30 < missgrace4> actually i did the auto test. I can't seem to find the hdd smart data option on the manual option
20:30 < missgrace4> (under ipod diagnostics)
20:30 < [7]> it's in io somewhere
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20:31 < missgrace4> ok I have the page of stats for that
20:32 < [7]> tell me the retracts, reallocs and pending numbers
20:32 < missgrace4> retracts: 77
20:32 < missgrace4> reallocs:16376
20:33 < [7]> ouch
20:33 < missgrace4> pending:0
20:33 < missgrace4> is that bad?
20:33 < [7]> pending 0 is weird given that the restore fails
20:33 < [7]> but reallocs looks like there's severe surface damage
20:34 < [7]> which hdd model is that?
20:34 < [7]> i'd guess a 160gb thick one
20:34 < missgrace4> oh right not sure why its 0... oh that sounds like v bad news
20:35 < missgrace4> erm not sure where to find that
20:35 < missgrace4> oh its 120gb
20:35 < missgrace4> and yes its thick
20:35 < [7]> hm, interesting
20:35 < missgrace4> interesting like its buggered, or interesting like there may be hope? 
20:35 < [7]> there are only thin 120gb ipods. what i call thick is a lot fatter than yours :)
20:36 < missgrace4> oh right :S sorry
20:36 < [7]> anyway, you *might* have some luck with hddscan2, but that's a bit of a lottery
20:37 < missgrace4> hddscan2?
20:39 < [7]> hddscan2 is a tool that I wrote to fix my 80GB model which has similar problems
20:40 < [7]> it tries to locate the broken areas on your hdd and remaps them into intact sectors
20:40 < [7]> so you'll lose a couple megabytes of storage space, but will have an at least somewhat reliable drive again
20:41 < missgrace4> omg that would be amazing (also v impressed that you wrote this programme)
20:41 < [7]> however it will never be back to its original performance. access speed in the areas close to damage will probably be massively impacted, and if more bad sectors develop over time, you might be screwed
20:42 < missgrace4> I have nothing to lose, and I got this ipod from another previous owner so I'm probably more likely to be careful with it
20:42 < [7]> also this of course hasn't been tested well (less than 10 people have used it so far, and it has only worked for some of them), so it's quite likely to fail in one or the other way
20:42 < [7]> but as you already realized, you have nothing to lose
20:43 < missgrace4> lol true-anything is better than having an extremely overpriced paperweight which is what is currently is
20:43 < [7]> the scanning operation will take several days, possibly weeks, depending on the degree and distribution of the damage
20:43 < [7]> you'll need to make sure that your ipod doesn't run out of power during that :)
20:44 < [7]> actually the time you invest in this might possibly be worth more than a new overpriced paperweight :)
20:44 < missgrace4> thats ok I can leave it connected to a pc if it needs a computer or a dock if not
20:44 < missgrace4> haha
20:44 < missgrace4> deffo worth it
20:44 < [7]> just make sure it has power, it doesn't need a PC
20:45 < missgrace4> ok i can leave it on my dock
20:46  * [7] wonders where he put the hddscan2 files
20:47 < missgrace4> lol
20:53 < [7]> hm, doesn't want to work on mine right now
20:53 < [7]> need to check why
20:55 < missgrace4> :( I'm bad luck
20:56 < [7]> hm, might have been umsboot's fault
20:56 < [7]> http://files.freemyipod.org/misc/hddscan2-20111121.ubi
20:57 < [7]> try booting that file via umsboot
20:57 < [7]> either through DFU, or by choosing "Run UMSboot" from the tools menu
21:01 < missgrace4> is this through emcore? Or can you still do it if you've reinstalled apple os?
21:02 < [7]> no, the apple firmware can't handle it
21:03 < missgrace4> ok i'll reinstall emcore now
21:03 < [7]> you basically have three options: 1. toss it into the trash can, 2. replace the hdd, 3. use only emcore and rockbox, try hddscan2 and pray :)
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21:09 < missgrace4> option 3 please, at what stage of installation should I try hddscan 2, before or after trying to install rockbox archive (ie. the very last stage of installation) please?
21:16 < [7]> after installing emcore itself, before installing rockbox
21:17 < missgrace4> thanks
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21:30 < missgrace4> thanks [7] it's running now i think it says hdd bad sector scanner at the top
21:30 < missgrace4> :D cautiously optimistic
21:31 < [7]> yeah, that'll run for a while
21:32 < [7]> please note that after this finishes, the ipod will *not* work out of the box. you'll first have to update emcore and rockbox to a specific version which will hopefully have been released by that time
21:33 < [7]> the hddscan2 build I gave you uses a newer development kernel which is incompatible with the current release one
21:33 < [7]> so once the scan is finished, please get back to us to obtain further instructions, and don't try continuing on your own
21:33 < [7]> otherwise you might have to re-do the scan if you mess something up
21:35 < missgrace4> ace. thankyou so much for all your help. I will make sure to come back and seek your advice before going any further with it. How will I know that it's finished? 
21:35 < [7]> the "state" line at the top will show "FINISHED" or something similar
21:37 < missgrace4> ok thanks. I will come back in about a week, hopefully with some good news. :D thanks again for all your help-I wouldn't have had a chance without you
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21:41 < alien__> Is it normal that the message 'building database .. 15532 found...)'?
21:41 < alien__> stays a long long time?
21:44 < alien__> same problem? problem with id-tag somewhere?
21:44 < Farthen> ask in #rockbox
21:45 < Farthen> you will probably get more help there
21:45 < alien__> k, thx
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--- Log closed Tue Nov 22 00:00:12 2011