--- Log opened Tue Aug 09 00:16:13 2011
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04:15 < sonvuong> hello!!! anyone's here?
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17:05 < sonvuong> hello
17:05 < sonvuong> anybody's here?
17:06 < sonvuong> i think my ipod classic 80g with brand new installed rockbox it's corrupt anh i can't do chkdsk with it
17:10 < user890104> sonvuong: do you see it as a drive when you connect it to a computer?
17:11 < sonvuong> yup
17:12 < sonvuong> i think it's corrupt because i've crash with "domain 15 fault 7" for a few times; as i try to copy new files on it, the process stop and show it's not found
17:13 < user890104> what operating system are you using, and how do you check it for errors?
17:14 < sonvuong> i'm using windows xp sp2
17:14 < sonvuong> normally, i check it with the windows's cmd or right click to the ipod,propre,tool, check disk
17:15 < sonvuong> but it's not working while the ipod running rockbox
17:15 < user890104> what is the error message?
17:17 < sonvuong> hmm that's not the point since i can't check disk like that even with new functional rockbox
17:18 < sonvuong> i'm just asking if it's a problem with my ipod since it routinely hits " domain 15 fault 7"?
17:20 < sonvuong> i've had the " red X" before but when it check the hard drive, it's still can be opended, then i can't restore it with itunes so i try on the rockbox
17:20 < sonvuong> any recommend?
17:21 < user890104> so you have rockbox running, and you get "domain 15 fault 7" from time to time?
17:21 < sonvuong> yup
17:22 < sonvuong> sometimes it happens after 7' music running, sometimes 30'
17:22 < user890104> you can ask about this at #rockbox, since this channel is about emcore issues
17:23 < user890104> the classic port is in early stage so these crashes are expected
17:23 < sonvuong> ok
17:23 < user890104> unless someone of the developers find what's causing them, and fix it
17:23 < sonvuong> i've got it
17:23 < sonvuong> but since i'm already asking
17:24 < sonvuong> if i have the red X but my hard drive can still be open, what's wrong with my ipod?
17:25 < user890104> http://support.apple.com/kb/TS1463
17:25 < user890104> this one?
17:25 < TheSeven> red x basically means "anything went wrong". ask apple about the specifics...
17:25 < TheSeven> and no, you usually shouldn't get data aborts
17:25 < TheSeven> is that a recent emcore build?
17:25 < TheSeven> if not, it might be an undervolting issue
17:26 < sonvuong> yeah it's the latest
17:26 < sonvuong> i'lll looking up for months now but i can't figure out what's wrong with it
17:26 < TheSeven> then the cause could possibly a corrupted file on the disk
17:27 < TheSeven> why can't you do a chkdsk?
17:27 < sonvuong> yeah but i've restore it and do chkdsk for manytimes
17:27 < sonvuong> but later i sync songs in it, it crash again
17:28 < TheSeven> did you do a full surface scan when you did chkdsk?
17:28 < sonvuong> what do you mean by that?
17:29 < TheSeven> ckhdsk /f /r
17:29 < sonvuong> yeah that's the way i use it
17:29 < sonvuong> chkdsk /f i:
17:30 < TheSeven> now what? with or without /r?
17:30 < sonvuong> hmm
17:30 < sonvuong> maybe with out
17:30 < sonvuong> wait a sec, i'll try it right now
17:31 < sonvuong> but can i perform a chkdsk while my ipod's running rockbox
17:31 < TheSeven> yes, you should be able to do that
17:32 < TheSeven>  /r might not report errors accurately in this case, but you would notice that it seems to get stuck when it hits an error
17:32 < sonvuong> so now if my ipod is the letter H, i should type "chkdsk /f  /r H:" right?
17:33 < TheSeven> yes
17:33 < TheSeven> possibly /x as well if it complains about the device bein in use
17:33 < TheSeven> being*
17:34 < sonvuong> it said " cannot open volume for direct access" and this is the rockbox i've installed 5' ago and nothing's wrong with it yet
17:35 < TheSeven> if you go back to the apple firmware the next time, stop by in diagmode and check the SMART data
17:35 < TheSeven> s/if/when/
17:36 < sonvuong> alright i'm gonna do it right now
17:36 < sonvuong> just tell me what to do
17:37 < sonvuong> now i kick it back to restore with itune
17:37 < sonvuong> then what?
17:38 < sonvuong> ok recoveried with the itunes, what's next?
17:38 < TheSeven> enter diagmode, choose "manual", and then find the SMART info somewhere (I think it's in the I/O category or something similar)
17:38 < TheSeven> I don't have a stock ipod around right now, so I don't know the exact names of the items
17:38 < sonvuong> got it
17:39 < sonvuong> then check the hard drive right?
17:39 < TheSeven> what are the values in there?
17:39 < TheSeven> especially relocated/pending count?
17:39 < sonvuong> retracts :25
17:39 < sonvuong> reallocs 2651
17:39 < sonvuong> peding sectors 31
17:40 < sonvuong> poweron hours 1
17:40 < sonvuong> start/stop 80
17:40 < sonvuong> temp current 30c
17:40 < sonvuong> temp min 33c
17:40 < sonvuong> temp max 41c
17:41 < sonvuong> what can we draw from it then? i've already expected to go and buy a new ipod
17:42 < TheSeven> ok, your HDD is broken
17:43 < TheSeven> 2651 reallocated bad sectors, 31 still waiting to be reallocated
17:43 < sonvuong> now what? i should do something with it or replace the hdd or buy a new ipod then?
17:43 < TheSeven> you have three options:
17:44 < TheSeven> 1. throw it away / sell it on ebay / donate it to some developer / whatever
17:44 < TheSeven> 2. get a new HDD and replace the broken one
17:45 < TheSeven> 3. live with it, and try to avoid the bad blocks (locating all of them and mapping them out)
17:46 < sonvuong> sadly, have a screen broken 80g classic a while ago( i can still sync, play music do what ever with it), i've send it to some dude that supposed to fix it
17:46 < sonvuong> he returned after a while and said the hdd it's broken and since i can't see any thing, i don't know what's wrong with it
17:47 < sonvuong> maybe i'll swap the hdd since this is all junk anyway
17:48 < sonvuong> if i choose the n. 2 option, do you recommend any place to buy the new hdd?
17:48 < sonvuong> n. 3, how can i do that?
17:50 < TheSeven> sonvuong: I have no idea where to get a HDD, possibly ebay or ifixit
17:50 < TheSeven> i highly recommend looking at the ifixit guides though :)
17:50 < sonvuong> ok
17:50 < TheSeven> finding all the bad sectors might be a bit tricky
17:51 < TheSeven> this particular HDD model has some very annoying firmware bugs wrt. error recovery
17:52 < sonvuong> sounding harsh right
17:53 < sonvuong> ifixit offers every parts of a ipod classic but hdd
17:53 < sonvuong> so is the n. 3 is impossible?
17:53 < TheSeven> took me weeks to figure out what was going on and find a set of heuristics that were able to semi-accurately figure out which ones the bad blocks are
17:54 < TheSeven> i successfully did that on one of those broken HDDs, but it isn't guaranteed to work
17:55 < TheSeven> other people have reported that my tool just crashed after it was almost done without actually remapping anything
17:55 < TheSeven> so you can of course try it, but I'm not sure what the results will be
17:55 < sonvuong> yeah just let me try it
17:55 < sonvuong> it's now junk anyway
17:56 < TheSeven> depending on the severity of damage this process will take something in the range of 3-30 *days*
17:56 < sonvuong> where can i find that tool then?
17:56 < TheSeven> http://files.freemyipod.org/tmp/hddscan2.ubi
17:57 < sonvuong> it's running on the ipod right
17:57 < TheSeven> yes
17:57 < sonvuong> so i should just run it and hooked it up to the charger
17:58 < TheSeven> exactly
17:58 < TheSeven> and then pray for the best :)
17:58 < sonvuong> wait a sec i'm on it
18:00 < sonvuong> alright it's running
18:00 < sonvuong> if this is not working, what should i buy then?
18:01 < sonvuong> i have a variety of choices, used 80gb video, used latest classic or brand new classic?
18:02 < sonvuong> those are 70/120/230$
18:04 < TheSeven> I'd probably not go for another 80gb model
18:05 < TheSeven> those seem to break most often
18:06 < sonvuong> the other 80gb model is a 5th gen video one
18:06 < sonvuong> and i can physically check it before buy it since it's a local pickup deal
18:07 < sonvuong> the used 7th gen 160gb also
18:10 < sonvuong> what would you buy if you were me then?
18:16 < TheSeven> i'd go for the 160GB model
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--- Log closed Wed Aug 10 00:24:07 2011