[00:00:09] *** Quits: cyb3rkn19ht (~cyb3rkn19@pool-71-163-23-42.washdc.fios.verizon.net) (Remote host closed the connection) [01:52:14] *** Quits: liar (~liar@clnet-p09-185.ikbnet.co.at) (Ping timeout: 240 seconds) [06:46:38] *** Quits: [7] (~quassel@rockbox/developer/TheSeven) (Disconnected by services) [06:46:51] *** Joins: TheSeven (~quassel@rockbox/developer/TheSeven) [18:02:30] *** Quits: [Saint] (~saint@rockbox/user/saint) (Remote host closed the connection) [18:04:41] *** Joins: [Saint] (~saint@rockbox/user/saint) [21:32:49] *** Joins: jr_ (601cd28a@gateway/web/freenode/ip.96.28.210.138) [21:34:10] hey guys, just picked up an ipod color (5.5) with rockbox and emcore on it. trying to restore back to original firmware and am having issues with iTunes seeing the device after entering DFU mode. tested cable on another ipod and it works. ideas? [21:34:57] <[Saint]> ...no you didn't. [21:35:25] <[Saint]> there's no iPod Color 5.5, and neither the Color nor the zVideo (5.5) run emCORE. [21:36:15] shows how much i know about ipods, huh? [21:36:24] it's a black classic and the screen is color [21:36:32] guy said it was 5.5 [21:36:42] <[Saint]> It isn't. :) [21:36:48] that's fair [21:36:52] 6? [21:37:10] <[Saint]> 6 or 7, yeah. [21:37:16] cool [21:37:37] is the process different for 6/7? [21:37:56] <[Saint]> Regarding iTunes...I really have no idea, since at that point, no Rockbox/emCORE code is in control. [21:38:05] <[Saint]> Its entirely up to your OS and iTunes. [21:38:32] i'm on macs, and i've tried two different machines and different versions of itunes. [21:38:43] also, there's no USB HID option in the settings [21:39:06] <[Saint]> Nor should there be. [21:39:35] <[Saint]> HID isn't implemented on the Classic. [21:39:45] confused...why is that in the manual then? [21:39:55] <[Saint]> It isn't. [21:40:08] <[Saint]> There's no manual for this device. [21:40:42] ah. didn't realize it was that device specific. [21:41:19] <[Saint]> If it wasn't we'd have no need for ~30 odd manuals :) [21:41:59] <[Saint]> All signs at this point point to the device being defective in some fashion. [21:42:40] <[Saint]> An iPod in DFU mode should *always* issue a "Help, I'm fucked up, restore me!" prompt from iTunes. [21:42:56] lol [21:43:13] <[Saint]> perhaps prodding TheSeven may help. [21:43:24] <[Saint]> But its looking doubtful if several machines failed. [21:43:44] the device works with rockbox, just can't access media. [21:44:05] <[Saint]> Sounds like the disc is toast. [21:44:35] cool. i appreciate the info man. [21:45:14] <[Saint]> stick around, TheSeven may be of some help here. [21:45:55] <[Saint]> of note from #rockbox literally just this minute: [21:45:57] <[Saint]> [06:45:16] I've seen numerous hard drives fail on the 80GB and 120GB series [21:46:17] nice [21:46:33] too bad there's not a disk utility built in [21:47:02] well DFU issues can't be HDD related [21:47:14] and "can't access media" is vague enough to possibly be anything [21:47:32] is there a way to confirm DFU? [21:47:52] <[Saint]> the device can still happily go into DFU mode with a completely trashed disc, though. [21:47:53] typically USB not working, file system screwups, mismatched codec versions [21:48:01] i can listen to the media, browse rockbox, access utilities/tools, and everything, but have no way to add music to the device. [21:48:10] ok, so just USB screwed up [21:48:19] try going to tools => run rockbox fallback image in emcore [21:48:28] <[Saint]> ah, whoah, I really misparsed "can't access media" [21:48:39] lol yeah sorry [21:48:55] what you're seeing is in fact a known bug with somewhat recent rockbox versions [21:49:07] the fallback image should work for transferring files though [21:49:21] (it's an older, known-good rockbox version) [21:49:23] tools > run fallback image - done [21:50:24] <[Saint]> this absolutely should not affect iTunes restoring the device, though... [21:50:44] both computers = itunes/finder nothing [21:51:05] <[Saint]> Maybe you're not *really* in DFU mode? [21:51:06] it's odd, cause the guy that i got it from literally put rockbox on it, and media on it the day before i got it. [21:52:02] do file transfers work in the fallback image? [21:52:02] yeah it's hard to tell about DFU. hold select and menu through two reboots and the screen goes black. [21:52:10] no [21:52:10] that sounds correct [21:52:43] does anything show in the device manager / lsusb (no idea what's the mac equivalent) when the ipod is connected? [21:53:26] no, i've been keeping an eye on number of devices under /dev, but no change. [21:53:35] on a mac [21:53:42] it doesn't necessarily show up in /dev [21:53:54] but lsusb and dmesg (on linux) should show something [21:54:07] let me check dmesg [21:54:43] you should also see a device with id ffff:e000 while it's running the emcore menu [21:55:39] good call on dmesg, duh [21:56:00] USBF: 509847.439 [0xffffff8012350e00] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of Hub at 0x26000000) USBF: 509847.439 [0xffffff8012350e00] The IOUSBFamily was not able to enumerate a device. USBF: 509855.507 AppleUSBEHCI[0xffffff8012322000]::Found a transaction which hasn't moved in 5 seconds on bus 0x26, timing out! (Addr: 0, EP: 0) USBF: 509861.512 [21:56:08] oh that's ugly [21:56:41] have you tried a different port and cable? [21:56:54] exactly what i just tried [21:56:56] swapped port [21:57:18] got an immediate response from itunes, but still looking [21:57:39] these messages that you posted could be coming from recent rockbox builds [21:57:50] does it cause those messages as well when it's in emcore or dfu mode? [21:58:53] looks like the device is actually in DFU mode [21:58:54] USBF: 515639.522 AppleUSBHubPort: Port 1 of Hub at 0x24000000 about to terminate a busy device (USB DFU Device) after waiting 10 seconds IOHIDSystem cursor update overdue. Resending. [21:59:37] hm... so it is able to enumerate it occasionally at least [21:59:56] yeah [22:00:02] my guess is a bad cable [22:00:16] ok [22:00:40] that works. dmesg never occurred to me, but i think i can work through it now. [22:01:05] thanks again fellas. 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